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Opened 17 months ago

Closed 16 months ago

Last modified 16 months ago

#22980 closed defect (fixed)

Maxar Premium Imagery loading error (User null is not authorized to access...)

Reported by: michel_pick@… Owned by: team
Priority: normal Milestone:
Component: Core imagery Version: latest
Keywords: template_report Cc:

Description (last modified by skyper)

What steps will reproduce the problem?

Selecting the Maxar Premium Imagery layer

What is the expected result?

JOSM loads the imagery

What happens instead?

JOSM reports the following error:
Erro ao baixar as imagens: User null is not authorized to access /earthservice/tmsaccess resource
(In English is something like Error downloading images:....)

Already tried

-Remove the layer in the preferences
-Downloaded the latest version of JOSM (as seen in the log)
-Delete JOSM cache
-Uninstall and delete anything related to JOSM from the computer
-Restarted the PC
-Installed and tested without any plugin
-Changed DNS settings (it doesn't hurt to try hahahah)

-Other layers (Bing, Mapbox, Esri) work fine, but are way too outdated in my state.

Please provide any additional information below. Attach a screenshot if possible.


Relative:URL: ^/trunk
Repository:UUID: 0c6e7542-c601-0410-84e7-c038aed88b3b
Last:Changed Date: 2023-05-30 23:05:28 +0200 (Tue, 30 May 2023)
Revision:18744
Build-Date:2023-05-31 01:30:56
URL:https://josm.openstreetmap.de/svn/trunk

Identification: JOSM/1.5 (18744 pt_BR) Windows 11 64-Bit
OS Build number: Windows 10 Pro 2009 (22621)
Memory Usage: 1480 MB / 8172 MB (441 MB allocated, but free)
Java version: 17.0.7+7-LTS, Azul Systems, Inc., OpenJDK 64-Bit Server VM
Look and Feel: com.formdev.flatlaf.FlatIntelliJLaf
Screen: \Display0 1920×1080 (scaling 1.00×1.00)
Maximum Screen Size: 1920×1080
Best cursor sizes: 16×16→32×32, 32×32→32×32
System property file.encoding: Cp1252
System property sun.jnu.encoding: Cp1252
Locale info: pt_BR
Numbers with default locale: 1234567890 -> 1234567890
VM arguments: [-Djpackage.app-version=1.5.18721, --add-modules=java.scripting,java.sql,javafx.controls,javafx.media,javafx.swing,javafx.web, --add-exports=java.base/sun.security.action=ALL-UNNAMED, --add-exports=java.desktop/com.sun.imageio.plugins.jpeg=ALL-UNNAMED, --add-exports=java.desktop/com.sun.imageio.spi=ALL-UNNAMED, --add-opens=java.base/java.lang=ALL-UNNAMED, --add-opens=java.base/java.nio=ALL-UNNAMED, --add-opens=java.base/jdk.internal.loader=ALL-UNNAMED, --add-opens=java.base/jdk.internal.ref=ALL-UNNAMED, --add-opens=java.desktop/javax.imageio.spi=ALL-UNNAMED, --add-opens=java.desktop/javax.swing.text.html=ALL-UNNAMED, --add-opens=java.prefs/java.util.prefs=ALL-UNNAMED, -Djpackage.app-path=%UserProfile%\AppData\Local\JOSM\JOSM.exe]
Dataset consistency test: No problems found

Plugins:
+ AddrInterpolation (36079)
+ BuildingGeneralization (36)
+ FastDraw (36066)
+ ImportImagePlugin (36013)
+ ImproveWay (32)
+ MakeParallel (v1.1.0)
+ Mapillary (2.1.4)
+ PicLayer (1.0.2)
+ Relation.Validation.Plugin (1.0.1)
+ RelationDissolve (0.2.0)
+ RoadSigns (36066)
+ apache-commons (36034)
+ apache-http (35924)
+ auto_tools (81)
+ buildings_tools (36011)
+ conflation (0.6.11)
+ continuosDownload (1.3.4)
+ contourmerge (v0.1.9)
+ dataimport (36066)
+ ejml (35924)
+ fastdriveway (v1.0.1)
+ flatlaf (36036)
+ geotools (36068)
+ gpsblam (35995)
+ imagery_offset_db (36079)
+ jackson (36034)
+ jaxb (35952)
+ jna (36005)
+ jts (36004)
+ markseen (14)
+ measurement (36066)
+ merge-overlap (36079)
+ opendata (36079)
+ openqa (v0.3.3)
+ osmwiki-dataitem (0.0.7)
+ reltoolbox (36066)
+ rex (53)
+ routes (35893)
+ tageditor (36079)
+ terracer (36079)
+ tofix (490)
+ turnlanes-tagging (0.0.5)
+ turnrestrictions (36079)
+ utilsplugin2 (36079)

Tagging presets:
+ https://raw.githubusercontent.com/osmlab/name-suggestion-index/main/dist/presets/nsi-josm-presets.min.xml
+ https://josm.openstreetmap.de/josmfile?page=Presets/Addr2&zip=1
+ https://raw.githubusercontent.com/yopaseopor/traffic_signs_preset_JOSM/master/BR.zip

Map paint styles:
+ https://josm.openstreetmap.de/josmfile?page=Styles/Noname&zip=1
- https://josm.openstreetmap.de/josmfile?page=Styles/iD&zip=1
- https://raw.githubusercontent.com/species/josm-preset-traffic_sign_direction/master/direction.mapcss
- https://josm.openstreetmap.de/josmfile?page=Styles/Enhanced_Lane_and_Road_Attributes&zip=1
+ https://josm.openstreetmap.de/josmfile?page=Styles/Landcover&zip=1
- https://josm.openstreetmap.de/josmfile?page=Styles/Lane_and_Road_Attributes&zip=1
+ https://josm.openstreetmap.de/josmfile?page=Styles/AddressValidator&zip=1
+ https://josm.openstreetmap.de/josmfile?page=Styles/Direction&zip=1
- https://pasharm.github.io/New_basic_style_for_JOSM/New_basic_style.mapcss
- https://github.com/gmgeo/osmic-josm-style/archive/master.zip
- https://github.com/bastik/mapcss-tools/raw/osm/mapnik2mapcss/osm-results/mapnik.zip

Validator rules:
+ https://raw.githubusercontent.com/OSMBrasil/validador-josm/master/Rules_Brazilian-Specific.validator.mapcss
+ https://josm.openstreetmap.de/josmfile?page=Rules/KeepRight&zip=1
+ https://josm.openstreetmap.de/josmfile?page=Rules/OSMLint&zip=1

Last errors/warnings:
- 00000.414 W: extended font config - overriding 'filename.Myanmar_Text=mmrtext.ttf' with 'MMRTEXT.TTF'
- 00000.416 W: extended font config - overriding 'filename.Mongolian_Baiti=monbaiti.ttf' with 'MONBAITI.TTF'
- 00000.808 E: java.security.KeyStoreException: Windows-ROOT not found. Causa: java.security.NoSuchAlgorithmException: Windows-ROOT KeyStore not available

Here is another log

Attachments (1)

Captura de Tela (41).png (2.1 MB ) - added by Michel <michel_pick@…> 17 months ago.

Change History (8)

by Michel <michel_pick@…>, 17 months ago

Attachment: Captura de Tela (41).png added

comment:1 by skyper, 17 months ago

Description: modified (diff)
Version: testedlatest

comment:2 by Michel , 17 months ago

Resolution: fixed
Status: newclosed

The layer is now working. Other users reported the same issue yesterday, but today it's working again. Probably some issue in Maxar/JOSM side.

comment:3 by Cyrille37, 16 months ago

Today 2023-06-24 the error is back "Login failed, an invalid connect ID was specified".

comment:4 by Cyrille37, 16 months ago

Resolution: fixed
Status: closedreopened

I reopen the issue because Maxar Premium Imagery does not load because of Login failed.

comment:5 by Skillsy, 16 months ago

This issue with rendering Maxar is also present in ID however without displaying an error to the user. The call for the tile returns a 403 so it may be at the Maxar end with them cancelling or suspending the Connection ID

Request URL: https://services.digitalglobe.com/earthservice/tmsaccess/tms/1.0.0/DigitalGlobe:ImageryTileService@EPSG:3857@jpg/11/2008/1031.jpg?connectId=1d938a91-3c61-4647-9d3c-b125da7c270c
Request Method: GET
Status Code: 403

Login failed - an invalid connect ID was specified.Credentials[username=null, connectId=1d938a91-3c61-4647-9d3c-b125da7c270c]

Last edited 16 months ago by Skillsy (previous) (diff)

comment:6 by taylor.smock, 16 months ago

Resolution: fixed
Status: reopenedclosed

This affects all OSM editors. We cannot fix it until Maxar gives us updated keys. Please use #23025 for the current outage.

comment:7 by Cyrille37, 16 months ago

Thanks & Cheers

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