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Opened 4 years ago

Closed 4 years ago

#15054 closed defect (needinfo)

Using JOSM crashes Windows with no error reports

Reported by: SK53 Owned by: SK53
Priority: normal Milestone:
Component: Core Version:
Keywords: template_report windows Cc:

Description

Yesterday whilst working with JOSM my Windows PC crashed completely with a black screen. Another user reports the same experience on Twitter: https://twitter.com/la_nenemini/status/888953533265051648.

What steps will reproduce the problem?

Not attempted. I was editing public transport relations intensively with relation editor.

What is the expected result?

What happens instead?

Please provide any additional information below. Attach a screenshot if possible.

URL:http://josm.openstreetmap.de/svn/trunk
Repository:UUID: 0c6e7542-c601-0410-84e7-c038aed88b3b
Last:Changed Date: 2017-07-03 00:44:07 +0200 (Mon, 03 Jul 2017)
Build-Date:2017-07-02 23:26:36
Revision:12450
Relative:URL: ^/trunk

Identification: JOSM/1.5 (12450 en_GB) Windows 10 64-Bit
OS Build number: Windows 10 Home 1607 (14393)
Memory Usage: 354 MB / 989 MB (147 MB allocated, but free)
Java version: 1.8.0_131-b11, Oracle Corporation, Java HotSpot(TM) Client VM
Screen: \Display0 1366x768
Maximum Screen Size: 1366x768
VM arguments: [-Djava.security.manager, -Djava.security.policy=file:<java.home>\lib\security\javaws.policy, -DtrustProxy=true, -Djnlpx.home=<java.home>\bin, -Djnlpx.origFilenameArg=%UserProfile%\Desktop\josm.jnlp, -Djnlpx.remove=true, -Djava.util.Arrays.useLegacyMergeSort=true, -Djnlpx.heapsize=100m,1024m, -Djnlpx.splashport=1755, -Djnlpx.jvm=<java.home>\bin\javaw.exe]
Dataset consistency test: No problems found

Plugins:
+ BuildingGeneralization (1010)
+ ImportImagePlugin (33372)
+ ImproveOsm (110)
+ Mapillary (v1.5.5)
+ apache-commons (32994)
+ apache-http (32699)
+ buildings_tools (33004)
+ cadastre-fr (33392)
+ ejml (32680)
+ geotools (33380)
+ jogl (1.0.46)
+ jts (32699)
+ kendzi3d-resources (0.0.1)
+ log4j (32699)
+ mbtiles (v2.2.0)
+ measurement (33088)
+ opendata (33358)
+ rasterfilters (33269)
+ reverter (33088)
+ terracer (33088)
+ todo (30200)
+ turnrestrictions (33088)
+ undelete (33374)
+ utilsplugin2 (33328)

Tagging presets:
+ https://josm.openstreetmap.de/josmfile?page=Presets/BuildingPreset&zip=1
+ https://josm.openstreetmap.de/josmfile?page=Presets/Trees&zip=1
+ https://raw.githubusercontent.com/yopaseopor/traffic_signs_preset_JOSM/master/GB.zip
+ http://zibi.openstreetmap.org.pl/kendzi/k/Simple3dPreset/s3db-preset.zip

Last errors/warnings:
- E: Failed to locate image 'http://nls.tileserver.com/nls70-nq8.png'
- W: Old style SideButton usage for action org.openstreetmap.josm.gui.io.CloseChangesetDialog$CloseAction@4cde2b
- W: Old style SideButton usage for action org.openstreetmap.josm.gui.io.CloseChangesetDialog$CancelAction@bf8a59
- W: Old style SideButton usage for action org.openstreetmap.josm.gui.io.UploadSelectionDialog$ContinueAction@f61dc8
- W: Old style SideButton usage for action org.openstreetmap.josm.gui.io.UploadSelectionDialog$CancelAction@85d365
- W: Old style SideButton usage for action org.openstreetmap.josm.gui.help.ContextSensitiveHelpAction@1aee7ab
- E: Failed to locate image 'http://nls.tileserver.com/nls70-nq8.png'
- E: Failed to locate image 'http://nls.tileserver.com/nls70-nq8.png'
- E: Failed to locate image 'http://nls.tileserver.com/nls70-nq8.png'
- E: Failed to locate image 'http://nls.tileserver.com/nls70-nq8.png'

Attachments (0)

Change History (4)

comment:1 Changed 4 years ago by Don-vip

Keywords: windows added
Owner: changed from team to SK53
Status: newneedinfo

Not much we can do. Please attach the logs from Windows Event viewer to see if it gives us a hint.

comment:2 Changed 4 years ago by SK53

Appreciate that. Nothing obvious in logs. This is mainly a heads-up in case others report it.

comment:3 Changed 4 years ago by Don-vip

Maybe there'a JVM crash log/dump in the folder where you started JOSM. If not, there's definitively nothing we can do.

comment:4 Changed 4 years ago by Don-vip

Resolution: needinfo
Status: needinfoclosed

We have a lot of tickets to deal with, so I'm closing this one as we do not have any concrete information to work with. If you manage to get a stacktrace or a specific error message, please reopen the ticket.

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