Opened 15 years ago

Last modified 11 years ago

#6422 closed enhancement

Make it easier to create proper tickets. — at Version 2

Reported by: skyper Owned by: team
Priority: normal Milestone: 14.08
Component: Core bugreport Version:
Keywords: Cc:

Description (last modified by Don-vip)

Hi

If I want to report a ticket, I have several possibilities, but the only nice methode is the one comming up with Exceptions.

  1. the link under Help -> About -> Info just creates a new ticket without any system information and no question about the steps to reproduce.
  2. there is no direct way to get the system information ( I do not think a normal user can distinguish the information needed and Help -> Show Status Report goes a bit to far).
  3. On trac it would be useful to inform the reporter about the needed information an maybe even warn about missing information. (This function might be disabled though trac user preferences.)

There is no help page about Help -> About so far, but that is a problem I gonna work over these days.

Thanks

Change History (2)

comment:1 by Don-vip, 12 years ago

Component: Core → Core bugreport
Description: modified (diff)
Keywords: create ticket removed

comment:2 by Don-vip, 11 years ago

Description: modified (diff)

Points 1. and 2. have been fixed in r5849.

I agree we should do something for point 3.

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