Opened 15 years ago
Last modified 11 years ago
#6422 closed enhancement
Make it easier to create proper tickets. — at Initial Version
| Reported by: | skyper | Owned by: | team |
|---|---|---|---|
| Priority: | normal | Milestone: | 14.08 |
| Component: | Core bugreport | Version: | |
| Keywords: | Cc: |
Description
Hi
If I want to report a ticket, I have several possibilities, but the only nice methode is the one comming up with Exceptions.
- the link under Help -> About -> Info just creates a new ticket without any system information and no question about the steps to reproduce.
- there is no direkt way to get the system information ( I do not think a normal user can distinguish the information needed and Help -> Show Status Report goes a bit to far).
- On trac it would be useful to inform the reporter about the needed information an maybe even warn about missing indormation. (This function might be disabled though trac user preferences.)
There is no help page about Help -> About so far, but that is a problem I gonna work over these days.
Thanks
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