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Opened 10 months ago

Closed 10 months ago

Last modified 10 months ago

#23792 closed defect (othersoftware)

I cannot start Josm

Reported by: anonymous Owned by: anonymous
Priority: normal Milestone:
Component: Core Version:
Keywords: Cc:

Description

I have a PC without admin rights so I downloaded josm-setup.exe
The "installation" goes fine but the program crashes as soon as it completes loading the items in the splash screen.
This is the outupt of Josm (debug):

PS C:\Users\xxxxxx\AppData\Local\JOSM> & '.\JOSM (Debug).exe'
2024-07-08 22:55:32.474 INFORMAZIONI: Il livello di logging è INFORMAZIONI (INFO, 800)
2024-07-08 22:55:32.688 AVVERTENZA: extended font config - overriding 'filename.Malgun_Gothic=malgun.ttf' with 'MALGUN.TTF'
2024-07-08 22:55:32.688 AVVERTENZA: extended font config - overriding 'filename.Myanmar_Text=mmrtext.ttf' with 'MMRTEXT.TTF'
2024-07-08 22:55:32.688 AVVERTENZA: extended font config - overriding 'filename.Mongolian_Baiti=monbaiti.ttf' with 'MONBAITI.TTF'
2024-07-08 22:55:33.399 GRAVE: java.security.KeyStoreException: Windows-ROOT not found. Causa: java.security.NoSuchAlgorithmException: Windows-ROOT KeyStore not available
java.security.KeyStoreException: Windows-ROOT not found
        at java.base/java.security.KeyStore.getInstance(Unknown Source)
        at org.openstreetmap.josm.tools.PlatformHookWindows.getRootKeystore(PlatformHookWindows.java:356)
        at org.openstreetmap.josm.tools.PlatformHookWindows.getX509Certificate(PlatformHookWindows.java:366)
        at org.openstreetmap.josm.io.CertificateAmendment.addMissingCertificates(CertificateAmendment.java:226)
        at org.openstreetmap.josm.gui.MainApplication.mainJOSM(MainApplication.java:923)
        at org.openstreetmap.josm.gui.MainApplication$3.processArguments(MainApplication.java:280)
        at org.openstreetmap.josm.gui.MainApplication.main(MainApplication.java:765)
Caused by: java.security.NoSuchAlgorithmException: Windows-ROOT KeyStore not available
        at java.base/sun.security.jca.GetInstance.getInstance(Unknown Source)
        at java.base/java.security.Security.getImpl(Unknown Source)
        ... 7 more

2024-07-08 22:55:36.492 INFORMAZIONI: Obtained 157 Tag2Link rules from resource://META-INF/resources/webjars/tag2link/2024.2.8/index.json
2024-07-08 22:55:37.090 INFORMAZIONI: GET https://josm.openstreetmap.de/maps -> HTTP/1.1 200 (556 ms)
PS C:\Users\xxxxxx\AppData\Local\JOSM>

Attachments (0)

Change History (6)

comment:1 by taylor.smock, 10 months ago

Owner: changed from team to anonymous
Priority: blockernormal
Status: newneedinfo

It would help to have a status report. Can you rerun the same command with --status-report (i.e. & '.\JOSM (Debug).exe' --status-report).

comment:2 by anonymous, 10 months ago

This is the output:

PS C:\Users\xxxxxx\AppData\Local\JOSM> & '.\JOSM (Debug).exe' --status-report
2024-07-10 09:27:59.140 AVVERTENZA: Could not open/create prefs root node Software\JavaSoft\Prefs at root 0xffffffff80000002. Windows RegCreateKeyEx(...) returned error code 5.
Revision:19128
Build-Date:2024-07-06 10:12:45

Identification: JOSM/1.5 (19128 it) Windows 11 64-Bit
OS Build number: Windows 10 Pro 23H2 (22631)
Memory Usage: 252 MB / 4018 MB (225 MB allocated, but free)
Java version: 21.0.3+9-LTS, Azul Systems, Inc., OpenJDK 64-Bit Server VM
Look and Feel: javax.swing.plaf.metal.MetalLookAndFeel
Screen: \Display0 1920x1080x32bpp@60Hz (scaling 1.00×1.00)
Maximum Screen Size: 1920×1080
Best cursor sizes: 16×16?32×32, 32×32?32×32
System property file.encoding: UTF-8
System property sun.jnu.encoding: Cp1252
Locale info: it_IT
Numbers with default locale: 1234567890 -> 1234567890
VM arguments: [-Djpackage.app-version=1.5.19128, --add-modules=java.scripting,java.sql,javafx.controls,javafx.media,javafx.swing,javafx.web, --add-exports=java.base/sun.security.action=ALL-UNNAMED, --add-exports=java.desktop/com.sun.imageio.plugins.jpeg=ALL-UNNAMED, --add-exports=java.desktop/com.sun.imageio.spi=ALL-UNNAMED, --add-opens=java.base/java.lang=ALL-UNNAMED, --add-opens=java.base/java.nio=ALL-UNNAMED, --add-opens=java.base/jdk.internal.loader=ALL-UNNAMED, --add-opens=java.base/jdk.internal.ref=ALL-UNNAMED, --add-opens=java.desktop/javax.imageio.spi=ALL-UNNAMED, --add-opens=java.desktop/javax.swing.text.html=ALL-UNNAMED, --add-opens=java.prefs/java.util.prefs=ALL-UNNAMED, -Djpackage.app-path=%UserProfile%\AppData\Local\JOSM\JOSM (Debug).exe]
Program arguments: [--status-report]

And then nothing happens, the terminal remains open with a blinking cursor, not even the splash screen is loaded

comment:3 by anonymous, 10 months ago

Nevermind, I just found out that it was blocked by a remote antivirus software of my company.
Sorry about that.

comment:4 by anonymous, 10 months ago

Resolution: invalid
Status: needinfoclosed

comment:5 by taylor.smock, 10 months ago

No splash screen is expected for that command line switch; it is mostly helpful for getting information about the system without starting JOSM.

For the remote antivirus problem, nothing we can do about it. Sorry.

comment:6 by skyper, 10 months ago

Resolution: invalidothersoftware

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