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= Ticket system guidelines =
The aim of the JOSM [/report ticket system] is to report bugs, suggest enhancements/improvements or submit [wiki:/DevelopersGuide/PatchGuide patches] regarding JOSM and its plugins.
* Everyone (even anonymous) is allowed to create tickets, comment on tickets and add attachments.
* Bug reports must be created by using the JOSM internal feature [wikitr:/Help/Action/ReportBug Help -> Report Bug].
* Don't set the milestone, this is permitted to JOSM core developpers only.
* Don't reopen resolved tickets of previous milestones. Create a new ticket instead and reference related previous tickets.

== The meaning of some fields of a ticket ==
* Version:
  * tested - the bug is present already in the current tested version of JOSM
  * latest - the bug is present only in the current latest version of JOSM but not in the current tested version (i.e. it is a regression of the current release cycle)
  * if not sure, just leave it empty
* Priority:
  * blocker - JOSM doesn't work at all for a majority of users 
  * critical - a large number of users is affected (we're getting a lot of duplicate reports), usually results in a hotfix and manual latest compilation
  * major - more important issue affecting a group of users
  * normal - default priority, used for most tickets
  * minor - changes with very little benefit, also little typos (except in osm keys or values)
  * trivial - ?

== See also ==
* [TracTickets TracTickets]

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