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#22159 closed defect (duplicate)
Josm failed to load - stalled at contacting server then crashed
| Reported by: | anonymous | Owned by: | team |
|---|---|---|---|
| Priority: | normal | Milestone: | |
| Component: | Core | Version: | |
| Keywords: | template_report | Cc: |
Description
What steps will reproduce the problem?
What is the expected result?
What happens instead?
Please provide any additional information below. Attach a screenshot if possible.
Revision:18463 Build-Date:2022-05-30 10:26:29 Identification: JOSM/1.5 (18463 en_GB) Mac OS X 12.4 OS Build number: macOS 12.4 (21F79) Memory Usage: 1248 MB / 4096 MB (180 MB allocated, but free) Java version: 17.0.3+7-LTS, Azul Systems, Inc., OpenJDK 64-Bit Server VM Look and Feel: com.apple.laf.AquaLookAndFeel Screen: Display 1 1512×982 (scaling 2.00×2.00) Maximum Screen Size: 1512×982 Best cursor sizes: 16×16→16×16, 32×32→32×32 System property file.encoding: UTF-8 System property sun.jnu.encoding: UTF-8 Locale info: en_GB Numbers with default locale: 1234567890 -> 1234567890 VM arguments: [-Djpackage.app-version=18463, --add-modules=java.scripting,java.sql,javafx.controls,javafx.media,javafx.swing,javafx.web, --add-exports=java.base/sun.security.action=ALL-UNNAMED, --add-exports=java.desktop/com.apple.eawt=ALL-UNNAMED, --add-exports=java.desktop/com.sun.imageio.plugins.jpeg=ALL-UNNAMED, --add-exports=java.desktop/com.sun.imageio.spi=ALL-UNNAMED, --add-opens=java.base/java.lang=ALL-UNNAMED, --add-opens=java.base/java.nio=ALL-UNNAMED, --add-opens=java.base/jdk.internal.loader=ALL-UNNAMED, --add-opens=java.base/jdk.internal.ref=ALL-UNNAMED, --add-opens=java.desktop/javax.imageio.spi=ALL-UNNAMED, --add-opens=java.desktop/javax.swing.text.html=ALL-UNNAMED, --add-opens=java.prefs/java.util.prefs=ALL-UNNAMED, -Djpackage.app-path=/private/var/folders/nm/nbwppzqx5cxcyryqry3ddrq00000gn/T/AppTranslocation/F46FEC94-30F1-4114-B172-CFFA556B70B8/d/JOSM-4.app/Contents/MacOS/JOSM] Dataset consistency test: No problems found Plugins: + HouseNumberTaggingTool (35951) + apache-commons (35924) + apache-http (35924) + buildings_tools (35951) + imagery_offset_db (35893) + jna (35924) + mapwithai (1.9.13) + touchscreenhelper (35893) + utilsplugin2 (35970) Map paint styles: - https://josm.openstreetmap.de/josmfile?page=Styles/MapWithAI&zip=1 - https://github.com/MissingMaps/josm_styles/archive/master.zip - https://github.com/osmlab/applepaintstyles/archive/main.zip Last errors/warnings: - 03444.255 E: java.net.SocketException: Socket closed. Cause: java.net.SocketException: Socket closed - 03483.446 W: java.net.SocketException: Connection reset. Cause: java.net.SocketException: Connection reset - 03483.447 W: Already here java.net.SocketException: Socket closed - 03483.448 E: java.net.SocketException: Connection reset. Cause: java.net.SocketException: Connection reset - 03483.471 E: org.openstreetmap.josm.io.OsmTransferException: Could not connect to the OSM server. Please check your internet connection.. Cause: java.net.SocketException: Connection reset. Cause: java.net.SocketException: Connection reset - 03483.483 E: Network exception - <html>Failed to open a connection to the remote server<br>'https://api.openstreetmap.org/api/0.6/map?bbox=91.538086,24.666986,91.560059,24.686952'.<br>Please check your internet connection.</html> - 03483.504 E: org.openstreetmap.josm.io.OsmTransferException: Could not connect to the OSM server. Please check your internet connection.. Cause: java.net.SocketException: Connection reset. Cause: java.net.SocketException: Connection reset - 03483.504 E: org.openstreetmap.josm.io.OsmTransferException: Could not connect to the OSM server. Please check your internet connection.. Cause: java.net.SocketException: Connection reset. Cause: java.net.SocketException: Connection reset - 03483.507 E: org.openstreetmap.josm.io.OsmTransferException: Failed to open a connection to the remote server<br>'https://api.openstreetmap.org/api/0.6/map?bbox=91.538086,24.666986,91.560059,24.686952'.<br>Please check your internet connection. - 03483.521 E: Handled by bug report queue: org.openstreetmap.josm.io.OsmTransferException: Failed to open a connection to the remote server<br>'https://api.openstreetmap.org/api/0.6/map?bbox=91.538086,24.666986,91.560059,24.686952'.<br>Please check your internet connection. === REPORTED CRASH DATA === BugReportExceptionHandler#handleException: No data collected. Warning issued by: BugReportExceptionHandler#handleException === STACK TRACE === Thread: AWT-EventQueue-0 (23) of main org.openstreetmap.josm.io.OsmTransferException: Failed to open a connection to the remote server<br>'https://api.openstreetmap.org/api/0.6/map?bbox=91.538086,24.666986,91.560059,24.686952'.<br>Please check your internet connection. at org.openstreetmap.josm.io.remotecontrol.handler.LoadAndZoomHandler.lambda$handleRequest$0(LoadAndZoomHandler.java:169) at java.desktop/java.awt.event.InvocationEvent.dispatch(Unknown Source) at java.desktop/java.awt.EventQueue.dispatchEventImpl(Unknown Source) at java.desktop/java.awt.EventQueue$4.run(Unknown Source) at java.desktop/java.awt.EventQueue$4.run(Unknown Source) at java.base/java.security.AccessController.doPrivileged(Unknown Source) at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source) at java.desktop/java.awt.EventQueue.dispatchEvent(Unknown Source) at java.desktop/java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source) at java.desktop/java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source) at java.desktop/java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source) at java.desktop/java.awt.WaitDispatchSupport$2.run(Unknown Source) at java.desktop/java.awt.WaitDispatchSupport$4.run(Unknown Source) at java.desktop/java.awt.WaitDispatchSupport$4.run(Unknown Source) at java.base/java.security.AccessController.doPrivileged(Unknown Source) at java.desktop/java.awt.WaitDispatchSupport.enter(Unknown Source) at java.desktop/java.awt.Dialog.show(Unknown Source) at java.desktop/java.awt.Component.show(Unknown Source) at java.desktop/java.awt.Component.setVisible(Unknown Source) at java.desktop/java.awt.Window.setVisible(Unknown Source) at java.desktop/java.awt.Dialog.setVisible(Unknown Source) at org.openstreetmap.josm.gui.HelpAwareOptionPane.doShowOptionDialog(HelpAwareOptionPane.java:353) at org.openstreetmap.josm.gui.HelpAwareOptionPane.showOptionDialog(HelpAwareOptionPane.java:289) at org.openstreetmap.josm.gui.HelpAwareOptionPane.showOptionDialog(HelpAwareOptionPane.java:368) at org.openstreetmap.josm.gui.ExceptionDialogUtil.showErrorDialog(ExceptionDialogUtil.java:43) at org.openstreetmap.josm.gui.ExceptionDialogUtil.explainNestedSocketException(ExceptionDialogUtil.java:124) at org.openstreetmap.josm.gui.ExceptionDialogUtil.explainOsmTransferException(ExceptionDialogUtil.java:389) at org.openstreetmap.josm.gui.ExceptionDialogUtil.explainException(ExceptionDialogUtil.java:491) at org.openstreetmap.josm.actions.downloadtasks.PostDownloadHandler.lambda$run$1(PostDownloadHandler.java:109) at java.desktop/java.awt.event.InvocationEvent.dispatch(Unknown Source) at java.desktop/java.awt.EventQueue.dispatchEventImpl(Unknown Source) at java.desktop/java.awt.EventQueue$4.run(Unknown Source) at java.desktop/java.awt.EventQueue$4.run(Unknown Source) at java.base/java.security.AccessController.doPrivileged(Unknown Source) at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source) at java.desktop/java.awt.EventQueue.dispatchEvent(Unknown Source) at java.desktop/java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source) at java.desktop/java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source) at java.desktop/java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source) at java.desktop/java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.desktop/java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.desktop/java.awt.EventDispatchThread.run(Unknown Source)
Attachments (0)
Change History (3)
comment:1 by , 3 years ago
| Resolution: | → duplicate |
|---|---|
| Status: | new → closed |
comment:2 by , 3 years ago
#21431 is about
Failed to upload data to or download data from<br>'https://api.openstreetmap.org/[...]' due to a problem with transferring data. Details (untranslated): connect timed out
This issue is about
Failed to open a connection to the remote server<br>'https://api.openstreetmap.org/[...]'. Please check your internet connection.
So it looks like the OSM servers were down again (like in #22160)
Version 0, edited 3 years ago by (next)
comment:3 by , 3 years ago
The root cause for this and #21431 is effectively the same.
We are throwing an OsmTransferException in source:trunk/src/org/openstreetmap/josm/io/remotecontrol/handler/LoadAndZoomHandler.java#L169. This is supposedly caught and sent to ExceptionDialogUtil.explainException, except that is called prior to the the exception being thrown.
Anyway, see #22138 for
Several users are not aware that the other side may be unreachable (In #22160 the user claims, that the internet connection works fine). Maybe we should also give the hint, that api.openstreetmap.org is not reachable. Maybe add a link to check the status. Or smarter, we could check in such a case another URL (from OSM). If we can reach this host, the local internet connection seams to be ok, and we could directly point to a possible problem with the server.
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Closed as duplicate of #21431.