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= Ticket system guidelines =
The aim of the JOSM [/report ticket system] is to report bugs, suggest enhancements/improvements or submit [wiki:/DevelopersGuide/PatchGuide patches] regarding JOSM and its plugins.
* Everyone (even anonymous) is allowed to create tickets, comment on tickets and add attachments.
* Bug reports should be created by using the JOSM internal feature [wikitr:/Help/Action/ReportBug Help -> Report Bug].
* Don't set the milestone, this is permitted to JOSM core developers only.
* Don't reopen or comment resolved tickets of previous milestones or any old closed tickets. Create a new ticket instead and reference related previous tickets.

== The meaning of some fields of a ticket ==
* Version:
  * tested - the bug is present in the current tested version of JOSM
  * latest - the bug is present in the current latest version of JOSM
  * Set to the version used for the report, always update first to the most recent one of either latest or tested.
* Priority:
  * blocker - JOSM doesn't work at all for a majority of users 
  * critical - a large number of users is affected (we're getting a lot of duplicate reports), usually results in a hotfix and manual latest compilation
  * major - more important issue affecting a group of users
  * normal - default priority, used for most tickets
  * minor - minor easy solvable issues or changes with very little benefit
  * trivial - e.g. little typos (except in osm keys or values)

== See also ==
* [TracTickets TracTickets]

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